Why competitions are increasingly becoming like ‘quick lays’

by Natalie on September 14, 2010

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When I was 19 and still living in Dublin, I worked on reception and assisted the marketing department during the summer. There was no internet back then and they had this room just stuffed full of prizes (it was amazing) and winners would rock up and be all antsy about getting their prize. I remember one woman damn well near losing her mind as I had to turn the room upside down looking for…a disposable razor and shaving set. The whole time I was hunting for it and she was mouthing off at me, I just couldn’t fathom why she was losing her mind over it! Afterwards other staff told me that she entered every competition!

Many years on and after working in magazines for a few years and seeing people lose their minds over prizes like a packet of CD Roms, to listening to clients trying to wheedle coverage through competitions and expecting the earth, to pr agencies buggering up the clients ad schedule because now that they’ve got a full page competition they’ve convinced the client they don’t need an ad, to running my own competitions and getting it from all sides, I’m still left wondering: what’s the real value in competitions?

For me, competitions ended up being part of an accidental growth strategy. Just over two years ago, I worked with a couple of key PR agencies and a number of retailers and regularly ran competitions. Traffic grew very fast and to be fair, there are quite a few people who are still regular readers that originally discovered as a result of a competition.

But what I also acquired was a shedload of competition hunters who come via sites like Moneysupermarket and have email addresses, typically at Hotmail and Yahoo that say stuff like ‘beckycomps’ because obviously someone advised these people to set up an email address specifically for comps so that all of the email newsletters that they no doubt signed up for to enter the competition get directed to that email address and don’t ‘disturb’ their normal life. They can scan the headlines in their inbox for prizes, enter even if they don’t want it because they can always sell it on eBay, and then delete.

Last summer response began to tail off for competitions and as every Jo, Bessy, and Fanny in the blogosphere started running competitions, the effect was a general dilution of impact. In fact everyone seemed to be running comps and it gave me the perfect excuse to run with my gut and stop doing competitions. I also did a search for the term ‘comp’ as well as ‘prize’ and ‘win’ and removed all of these people from the mailing list. These people are a pain in the bum subscribing and unsubscribing, and marking you as spam because they’re too lazy to press unsubscribe.

Much like how advertising on TV became really fragmented due to a wealth of channels available, competitions exclusivity and impact has become increasingly fragmented to the point where I would say that in some instances, competitions really can cheapen your brand and change people’s perception of you.

The worst thing is that the people who run competitions have become so focused on gaining more followers, having more ‘fans’, having more people on their list, getting more comments etc, that the people who really miss out are your existing readership.

Most of these transient competition entrants don’t engage or stick around – are we so desperate for the online equivalent of a quick lay? Feels good up in the run to it, starts feeling a bit icky half way through, over very quickly, left wondering why the hell you bothered, great expectations aren’t met, someone might even scuttle off very quickly afterwards and pretend it didn’t happen. One may even forget to call and thank you for your hospitality…

The only reason why I will now run a competition is to reward loyal and existing readers.There are various other means of attracting new and loyal readers and when they do become this, they of course may benefit from the competitions.

I’m happy to have fewer engaged loyal readers than I am to have more transient, fickle, unengaged readers.

The problem is both the responsibility of the publisher (eg. the blogger) and the client/agency.

In whose interest is it to run the same competition across multiple blogs in a small pool? Why the hell do I want to read several blogs in the same sphere and read variations of the same competition again and again? I don’t even want to do that with reviews!

What has happened to bespoke opportunities? Whatever happened to being proactive and working with small, independent retailers, designers, or PR’s and coming up with something that is tailored to your audience and or your blog?

Why do independent online publishers, ie. bloggers let big brands hijack their blogs and give away prizes that even a small magazine or newspaper wouldn’t sniff at?

Why are people letting clients and agencies drink the milk for free and then wondering why they won’t buy the cow?

One thing that hasn’t changed since my days of working on a magazine is this: even though they probably won’t admit it, running a competition is cheap coverage for the client that doesn’t involve them putting their hand in their pocket.

Oh sure they’ll say ‘The product costs us money’. Whatever. While it does, mentally they don’t attach the same value as they do to putting their hand in their pocket.

Let’s not forget the big word: margin. When you ‘advertise’ (and it isadvertising) their product in the full page ad that is the competition, the cost to the client was not the prize value.

Something that you’re saying is worth, for example, £120, street value is that, but the client value might be £30! Shazam! They don’t write that product off at its retail value – it’s at cost.

Even our own editorial at the magazine had to admit that the attitude of clients and agencies about competitions is of cheap coverage that undermines the bottom line.

When you think about it: the net amount of readers that stick around, is it worth the time and energy putting together the competition and giving them what is effectively that free ‘one page ad’ that they wouldn’t dream of putting their hand in their pocket for?

The funny thing is that one of the chief reasons why I decided to run only occasional competitions or stuff focused on existing readers is: I’ve entered about five competitions in my entire life.

I am my reader. If I don’t enter competitions and they don’t spark interest and excitement in me – isn’t it safe to say that it’s possible the very same readership I created around my attitude and mindset might be very much the same?

Maybe it’s time that we all get to at least understand our own blogs and audiences and do what adds value for ourselves and for the readers because if you’re not adding real medium to long-term value with your competition activities, you probably shouldn’t bother as you’ll alienate readers in the short-term who expect better from you than trying to get a quick ‘legover’ that may again soothe your ego in the short-term but it won’t go much beyond that.

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{ 10 comments… read them below or add one }

Aly September 14, 2010 at 5:44 pm

Hmmm, this makes very good reading and at a time when I was thinking of running a comp/give away.But I have all intentions of just doing it for the mums who are writing for my breastfeeding guest posts as a thank you for sharing their stories.I’m very aware of those who subscribe just to get a prize as I’ve seen it done recently on Sophie 4 Sophie dresses.As ever you have your finger on the button.

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Natalie September 23, 2010 at 6:34 pm

Thanks Aly and good luck with the comp. I think you’re going in with open eyes and are aware of the pitfalls which alot of people don’t think about.

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Carl Shaw September 14, 2010 at 9:53 pm

Reassuringly wise words! In respect to twitter, to which we’re relatively new (and maybe naive), we’ve tried hard to attract a steady ‘quality’ following and avoided the ‘prizes for followers’ route. Some users seem to be practically begging for ‘followship’ in return for treats. Depressingly, however, there seems to be a strong community of people who are happy to oblige or retweet to sustain the trend.

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Natalie September 23, 2010 at 6:37 pm

It’s true about people only being too happy to feed the trend. You’re right that it wouldn’t be the right way to going about promoting your brand as the type of people who love your products aren’t going to be solely motivated by winning something – they’ll follow you anyway. I’m often surprised by the brands that engage in that type of thing anyway as you wouldn’t think they’d need to. However Twitter and Facebook are an animal many people want to know and tame. Bit of trial and error going on – hopefully less error especially for brands I like!

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zooarchaeologist September 23, 2010 at 5:56 pm

Funnily enough I was just discussing this with @daddacool the other day. Having experimented in competition running recently on my blog (part of my cynical rankings exercise which I shall eventually blog about) I have come to the conclusion that it is not worth the time or effort in any way shape or form.
Its one of those things, I think its easy to get swept up in the crowd want to do what everyone else is doing and naturally, be popular. I think ultimately you get popular through good writing, or at least you have something of value for yourself in the long term. This is the route I am trying to take (once I have cleared the backlog of stuff..) :)

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Natalie September 23, 2010 at 6:44 pm

One of the things I love about you is your honesty. Don’t change! I’ll put it this way – you wouldn’t be the first person to do something like that to improve their rankings. Competitions take time and effort which is why you should be choosy. Audiences can be unpredictable as well sometimes not biting for stuff you’d think they’d love and going crazy for other stuff that boggles you. There is an element of trial and error but I also think that with the effort required and the expectations from the donor that unless you have a very defined objective and set up the comp accordingly, don’t break your neck to do them.

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Claire September 24, 2010 at 10:01 pm

“In whose interest is it to run the same competition across multiple blogs in a small pool? …..” this drives me crazy, and the same with reviews….. I just dont get it.

and “I think ultimately you get popular through good writing, or at least you have something of value for yourself in the long term” from zooarchaeologist, this is spot on. I subscribed to read a lot of blogs, Im slowly cleaning out my reader, it’s unmanageable, and the ones that are staying are the good writers.

Finally, I always wondered whether I should do one. I never have. Mostly because competitions are only good if they’re really relevant prizes….. and normally they’re not!!!

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Natalie September 29, 2010 at 4:55 pm

Well said Claire! I have the same thing with my reader and had a major cleanse during the summer and will have to do so again very soon. I went to subscribe to some blogs and just subscribing to five ‘mom’ related blogs put over 30 competitions in my feed. As I scanned through their posts, there was only the occasional post so I had to unsubscribe!

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Elizabeth Cox September 29, 2010 at 4:47 pm

You really don’t understand the majority of people. Yes you do get those who will enter comps for anything and not look at your site. However, I feel that most are like me. There are so many sites out there so which one do I choose to look at today? Ones with competitions will attract my attention and I will look at what they are doing. I might even buy from some. I could become a new customer/user. See how easily I could have missed you.

If you are worried about ‘professional compers’ (how you define that I do not know) then write your rules carefully.

P.S. one reason for not unsubscribing to websites is that so many of them have broken links that you get fed up trying. I run a website and blog and I am very careful to take note of my users if they point out a problem and fix it straight away.

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Natalie September 29, 2010 at 5:32 pm

Elizabeth I don’t doubt that people like you exist but that doesn’t invalidate my perspective which is based on running not just a few sites with a combined readership of nearly a quarter of a million, but talking to hundreds of retailers, bloggers, prs, designers, and readers each year. I haven’t imagined that there are professional compers – it is a term that is acknowledged by sites that actually list competitions like Loquax, Moneysupermarket and the very issues I highlighted they acknowledge do exist. I visit thousands of sites for business and pleasure each year. Why? Because they have compelling content – attractive products, whatever I’m looking for at a great price, a great read whatever. I’ve never discovered a site based on a competition. Does that mean I’m a numpty because I’m not like you? – NO. I’m different. I do run competitions as I said in the post but the focus is to reward loyal readers and attract new readers that become loyal, and while there will always be a few people that entered just to win, by and large that works. Also, again, I’m not a numpty, I already write very good rules hence why the number of pro compers has significantly reduced…. As for broken links – not sure what that’s all about but there are lots of reasons why people unsubscribe from emails, I’m just not sure how you explain someone unsubscribing once the comp is over, resubscribing when another comp starts, and then lather rinse repeat…

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